If you have a problem with your ViewCompanion installation, you should first make sure that you're running the latest version.
The version number can be found in the About dialog box.
Information about the latest available updates, including download links, can be found here:
ViewCompanion Pro Updates
All technical support is primarily handled through electronic mail or by using our online support forum.
Support e-mail: firstname.lastname@example.org
You can report a problem by using our online support forum or send us an e-mail.
Please include as much information as possible about your problem and your system configuration.
If the problem is related to a specific file, it will help us a lot if you can send us that file with e-mail, or upload it to our forum.
Support forum: Software Companions Support Forum